Nemo helio update#
Nemo helio driver#
Nemo helio plus#
Nemo helio free#

If you cannot reach them or require further assistance, please contact us and we will help resolve the issue or submit an enquiry with the carrier on your behalf.

Nemo helio update#

Lost Parcels: If you have not received your parcel within the estimated delivery time and you are worried that the parcel is missing or significantly delayed, please contact the courier for an update (contact details are available on the tracking page). Please note we strongly advise against redirections as they can add significant delays, and we are unable to pursue claims for parcels lost or delayed once redirected by customers. If you require any address changes, re-directions or re-deliveries, you will need to organise this directly with the delivery company handling your parcel (listed in your dispatch notification). Order Changes/Redirects: Please contact us immediately if you wish to cancel or change your order as we are unable to modify or cancel orders after they have been dispatched. Some very heavy products are not available for shipping outside Australia. Heavy products (bike trainers/large packs/etc.) may take an additional 3-5 business days delivery. Metro NSW/VIC/ACT/SA: 2 - 5 business daysġ - 2 business days within Express Post Networkġ - 3 business days faster than Standard Shipping We do our best to get orders to customers ASAP but the exact release date is beyond our control.ĭelivery Times (once dispatched) Your location Please note preorder dates are often subject to change by the brands.

If the date changes, we will let you know as soon as possible. These items will be dispatched immediately once they arrive at our warehouse. Preorder items: The expected date displayed on the product page and in the cart is when we expect more stock to arrive in our warehouse. We are unable to pursue any claims for lost items once the parcel is scanned as delivered.

Nemo helio driver#

By indicating that a signature is not required in the checkout, you authorise the delivery driver to leave your parcel unattended at your shipping address and you take full responsibility for the parcel once it is scanned as delivered. We may contact you via email for an alternative delivery address if your order is not able to be shipped to your supplied address for any reason.Īuthority to Leave: By default, we send parcels with ‘Signature Required’.

Nemo helio plus#

We can ship to a PO Box, PO Box Plus or Parcel Locker address (some exclusions apply for certain heavy or high value items). You will receive a dispatch notification with tracking details via email once your parcel has been dispatched. Tracking: All our parcels are sent with tracking. International Shipping – Due to long delays on International Shipping, we are not currently shipping outside of Australia/New Zealand. Click here for address and opening hours. Orders for in stock products are usually ready within 2 hours (during opening hours).

Nemo helio free#

Delivery times in the table below.Ĭlick and Collect – Shop online and collect in our Milton, Brisbane store, free for all orders. In stock orders placed before midday on business days are usually dispatched same day (otherwise within 1 business day). Express Shipping is not available on heavy/bulky orders. Auspost Only shipping is not available on some very heavy/bulky orders.Įxpress Shipping (AU/NZ) – Need it faster? Express Shipping is available for $15. Otherwise it will be shipped with any of our available carriers. Select ‘Standard Shipping – Auspost Only’ if you would prefer your parcel is sent with Auspost.

In stock orders are dispatched within 1 business day. Standard Shipping (AU/NZ) – FREE on orders over $80 and $9.95 on orders under $80.

Books, Maps & Travel Guides Take A Walk.